Shipping policy
SHIPPING POLICY
Last Updated: June 2026
Thank you for shopping at KURUNKO.COM.
ORDER PROCESSING
Most orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Processing times may vary depending on product availability, manufacturer lead times, and order volume.
SHIPPING DESTINATIONS
We currently ship within the United States.
Shipping availability may vary depending on the product and destination.
DELIVERY TIMES
Estimated delivery times are provided for reference only and are not guaranteed.
Delivery schedules may be affected by:
- Carrier delays
- Weather conditions
- Manufacturer availability
- Holidays
- Other circumstances beyond our control
KURUNKO.COM is not responsible for delays caused by shipping carriers or third-party logistics providers.
SHIPPING CARRIERS
Orders may be shipped using USPS, UPS, FedEx, DHL, or other authorized carriers.
Tracking information will be provided when available.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information.
KURUNKO.COM is not responsible for lost, delayed, or undeliverable shipments resulting from incorrect or incomplete addresses provided by the customer.
If an order must be reshipped due to incorrect address information, additional shipping charges may apply.
DAMAGED SHIPMENTS
If your package arrives damaged, please contact us within seven (7) days of delivery at:
Please provide:
- Order number
- Photos of the package
- Photos of the damaged product
We will work with the carrier and manufacturer, when applicable, to resolve the issue.
LOST SHIPMENTS
If your tracking information indicates delivery but you cannot locate your package, please contact the shipping carrier first.
If additional assistance is required, contact us at:
CONTACT INFORMATION
KURUNKO.COM
Email: info@kurunko.com
Thank you for choosing KURUNKO.COM.